Privacy Policy

Last Updated: October 31, 2026

At DigitalsApp, we respect your privacy and aim to handle personal information responsibly and transparently.

This Privacy Policy explains how DigitalsApp Solution, operating under the brand name DigitalsApp (“we,” “us,” or “our”), collects, uses, shares, stores and protects information when you visit digitalsapp.com or associated landing pages, submit an inquiry, communicate with us or engage our services, unless a separate notice applies.

Please read this policy to understand our practices and your rights. Where consent is legally required, we will seek it separately.

1. About Us

DigitalsApp Solution, operating under the brand name DigitalsApp, is based in Maharashtra, India. We provide website development, WordPress maintenance, web applications, SaaS development, custom software, hosting support, SEO, automation, AI integrations and related digital services to businesses internationally, including in the United States, United Kingdom, Canada, Australia and India. For privacy inquiries, email info@digitalsapp.com. For information collected through our own website and inquiries, we generally determine the purposes and means of processing. When processing data solely on behalf of clients, we may act as their processor or service provider under a separate agreement.

2. Information We Collect

When you submit an inquiry, request a quotation or consultation, or contact us, we may collect your name, business name, email address, telephone number, country, website URL, requested services, project requirements, budget and messages. We may also collect technical and usage information through our website and tracking tools, including IP address, browser, device, pages visited, referral sources, approximate location, interactions, dates and times, cookie identifiers and conversion events. For client projects we may receive project documents, billing details, technical specifications, communications and authorized access credentials. Please share confidential credentials only through appropriate secure channels.

3. How We Collect Information

We collect information directly from website forms, landing pages, emails, calls, consultations, client onboarding and authorized communications; automatically through website infrastructure, Google Analytics, Google Ads and Meta Pixel; and through advertising lead forms or authorized referrals where lawful.

4. How We Use Your Information

We use personal information to respond to inquiries, discuss project needs, arrange consultations, prepare proposals and quotations, deliver contracted services, provide support, manage billing and records, protect our systems, improve website performance, measure advertising effectiveness and comply with legal obligations. We use inquiry details for relevant follow-up, not to automatically enroll people in unrelated newsletters or promotional email campaigns.

5. Legal Bases for Processing

Where required by applicable law, our legal bases may include consent (for certain tracking or communications), steps requested before entering a contract or contractual performance, legitimate interests (such as responding to business inquiries and securing our systems, subject to applicable safeguards), and compliance with legal obligations. The legal basis depends on the activity and jurisdiction. Where we rely on consent, you may withdraw it at any time without affecting earlier lawful processing.

6. Cookies and Similar Technologies

Our website uses Google Analytics, Google Ads and Meta Pixel. These tools may place or access cookies and similar identifiers for traffic analysis, conversion measurement and advertising functions. Essential technologies support website operation and security; analytics technologies help us understand visits and interactions; advertising technologies help measure campaigns and may support remarketing where configured. Where legally required, non-essential tracking must be blocked until valid consent is obtained. Our cookie consent implementation is being verified; this policy does not represent that a consent banner or preference center is already active. You can also manage cookies in your browser, although browser controls may not cover every technology.

7. Google Analytics, Google Ads and Meta Pixel

Depending on the configuration and your privacy choices, these services may process page views, referral information, ad clicks, device and browser information, IP address, identifiers and conversion events such as inquiry submissions. Google and Meta may process information under their own policies and service terms. See Google Privacy Policy and Meta Privacy Policy. Exact event settings, any remarketing audiences, and enhanced conversion features should be confirmed against our implementation.

8. Lead Generation and Contact Forms

We use details submitted through our website, landing pages and advertising lead forms to respond to your inquiry, understand requirements, provide relevant service information, prepare proposals, schedule meetings and follow up about requested services. Submitting a form does not automatically subscribe you to unrelated promotional marketing. Advertising platforms may also process lead-form information under their own privacy policies.

9. Communication Preferences

We may contact you regarding an inquiry, requested consultation or active service engagement. To stop non-essential follow-up communications, contact info@digitalsapp.com. Necessary service, contractual or legally required communications may continue where permitted by law.

10. Sharing Your Information

We do not sell personal information in exchange for monetary payment. We may share information as necessary with hosting and infrastructure providers, Google Analytics and Google Ads, Meta, email and communications providers, CRM or scheduling providers, payment and accounting providers, authorized contractors, advisers and authorities where legally appropriate. Certain advertising-related disclosures may count as “sharing,” a “sale,” or targeted advertising under some laws even without monetary payment. Where applicable, we will provide required notices and opt-out mechanisms. We aim to limit disclosures and use appropriate contractual and security protections.

11. International Data Transfers

Because DigitalsApp Solution operates from India and serves international clients, personal information may be accessed or processed in India or other countries where authorized providers operate. Where required by law, we will implement appropriate safeguards, such as recognized contractual transfer mechanisms or other permitted arrangements. Specific provider locations and safeguards should be confirmed before publication.

12. Data Retention

We keep information only as long as reasonably necessary for the relevant purpose and legal requirements. Inquiry records may be retained during the inquiry and for a reasonable period afterward; project records during the client relationship and applicable legal or contractual periods; financial records under accounting and tax rules; and analytics or advertising records according to configured retention settings. Exact retention schedules and tool settings should be confirmed. When no longer needed, information is deleted, anonymized or securely disposed of where appropriate.

13. Data Security

We take reasonable technical and organizational measures appropriate to the information and systems involved, which may include authentication, access controls, secure communications, restricted access, updates, backup practices and incident response procedures. No transmission or storage system is completely secure. We will assess and respond to incidents according to applicable law.

14. Your Privacy Rights

Depending on the law that applies, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, request portability, opt out of certain advertising-related processing, or complain to a regulator. Rights may be subject to exceptions and identity verification. To make a request, email info@digitalsapp.com; we will respond within applicable legal timeframes.

15. Rights for International Visitors

In the United Kingdom, individuals may have rights under the UK GDPR and may complain to the Information Commissioner’s Office. In certain US states, qualifying residents may have rights relating to access, correction, deletion and opt-outs for certain sales, sharing or targeted advertising, where those laws apply to our business. In Canada, Australia and India, applicable laws may provide rights to access, correction, complaints and other protections. Availability and scope of rights depend on the relevant law and our processing activities. Nothing here restricts mandatory legal rights.

16. Children’s Privacy

Our website and services are directed primarily to businesses and adults. We do not knowingly solicit personal information from children through general inquiry forms. If we learn that children’s information has been collected without legally required authorization, we will take appropriate steps, including deletion where required. Parents or guardians may contact us about concerns.

17. Third-Party Websites

Our website may link to independent third-party websites or platforms. Their privacy practices are governed by their own notices and policies. Please review those notices before providing information.

18. Client Projects and Data Processing

In development, maintenance, hosting assistance and support engagements, we may access personal information controlled by clients. When the client determines processing purposes and means, we may act as its processor or service provider, with responsibilities specified in a separate agreement where needed. Clients are responsible for having appropriate authority to share such data. We handle it according to applicable agreements and legal obligations.

19. Automated Processing

We may use software and automation to support lead management, communications and service delivery. Our general website inquiry process is intended to support business communication rather than solely automated decisions with legal or similarly significant effects. If relevant practices change, we will provide legally required notices and safeguards.

20. Changes to This Privacy Policy

We may update this policy to reflect changes in technology, services, information practices or law. Updates will be published here with a revised “Last Updated” date. We will provide further notice or obtain consent when legally required.

21. Privacy Questions and Complaints

For privacy questions, requests or complaints, email info@digitalsapp.com. We will review and respond according to applicable law. You may also have the right to contact the appropriate privacy authority.

22. Contact Us

DigitalsApp Solution
Operating brand: DigitalsApp
Website: https://digitalsapp.com/
Email: info@digitalsapp.com
Location: Maharashtra, India